Account Manager

Recruiter
Hunter Goldman
Location
Bournemouth, UK
Salary
Competitive
Posted
04 Sep 2019
Closes
07 Sep 2019
Ref
1231364135
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Account Manager
Department: Account Management
Reports To: Director
Working Hours: 40 hours per week
Contract Type: Permanent
Salary: £35,000 - £37,000 + commission + car allowance + excellent benefits
Location: Bournemouth

Job Overview
Responsible for the management of a portfolio of valued clients. This is a client facing role working on an ongoing service level whilst also assisting with and managing strategic long-term and short-term objectives. Building strong relationships with clients on various levels as well as acquire thorough knowledge about their business. Presenting technical solutions to non-technical people as well as those with technical knowledge.

Key Responsibilities

• Manage a portfolio of clients

• Build strong and positive relationships with clients at various levels

• Build and document knowledge about the clients business and setup

• Project manage and assist with documenting projects carried out with clients

• Promote best practice for the client environment

• Build strong relationships with service team members

• Ensure client's support tickets are resolved in a fast and professional manner and comply with agreed Service Level Agreements

• Feedback any important client information to the service teams

• Identify any training/knowledge needs of clients and colleagues

• Prepare and perform training of clients and colleagues

• To become involved in other ad hoc tasks as required

Essential Experience, Skills and Qualifications

• University degree or equivalent experience

• Ability to explain technical concepts confidently

• At least 3 years experience of working in an account management role

• Excellent written and spoken communication skills

• Ability to communicate with business owners and board members in business terms and to put cash value benefits alongside their proposals.

• Ability to develop and execute account plans that deliver value to the client and the company

• Demonstrates a successful record of managing clients in outsourcing and consultancy within small and mid-market organisations

• Is a self-starter, can work with minimum supervision and is able to take responsible business decisions in support of the company's strategy

• Clean driving licence

Desired Experience, Skills and Qualifications

• Project Management experience
This role is suitable for someone who

• Is client service minded who is solutions oriented with good problem-solving skills.

• Results driven, great attention to detail, has a professional manner with a hands-on flexible approach.

• Is a team player.

Please contact Dennis Danilouk at Hunter Goldman or send CV to (url removed) or call: 07880 (phone number removed)

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