Attribution Manager

Capita Managed Services
London, UK
15 Aug 2019
24 Aug 2019
Contract Type
Full Time
Job Title - Attribution Manager

Location - London Waterloo

Rates - £258.75 per day PAYE - £289.98 per day LTD

In Scope of IR35

About the role / project:

To lead and direct section TRUST Delay Attributers in the capture of delay minutes. Deliver consistent delay attribution in real time for the route, monitoring all trains operated capturing reasons for delay in accordance with the business process manual and the relevant train performance schemes.

What you will do:
  • Provide overall direction with regard to the application of the delay attribution guide, providing support and guidance to relevant managers across the route.
  • Apply consistent standards, consistently, throughout the route for all delay attribution and TRUST incident creations.
  • Lead the capture of train delays in line with KPI reporting.
  • Undertake briefing of staff on changes to the delay attribution process and guides.
  • Promote understanding of the delay attribution process with customers, contractors and other interested parties.
  • Provide technical support and advice to the Customer Service team in respect of TRUST / TRUST D.A.
  • Assist with the development of data capture contingency plans and monitor the introduction in the event of TRUST failure.
  • Assist with real time support to the route control during disruption.
  • Undertake competency assessments identifying, recording and implementing any development needs.

Your experience will include:

  • A1 qualified
  • Experience of managing people
  • Knowledge of Network Rail people management policies and procedures
  • Detailed understanding of business process manual and commercial environment
  • Investigation skills
  • Negotiation skills
  • Crisis management skills
  • Influencing skills

  • Relevant experience of Railway industry
  • Understanding of negotiating machinery
  • Knowledge of budgets

What you'll get in return

Network Rail (powered by Capita), understand what it is like to work as a contractor and do everything they can to make it a simple process for you - this includes a dedicated Onboarding and extension teams and access to a web-based timesheet portal giving you an ability to access and submit your timesheets wherever you are.

About our client - Network Rail

Network Rail is at the operational centre of the railway and playing a key role in a rapidly evolving industry. We are responsible for rebuilding Britain's railway infrastructure and are managing some of the biggest and most complex engineering programmes in Europe. Over the next five years we will be spending around £23 billion to maintain and upgrade every aspect of an infrastructure that comprises 21,000 miles of track, 2,500 stations, 9,000 level crossings, 40,000 bridges and tunnels, and signalling and power for the movement of 25,000 trains every day.

What we hope you will do next

Help us find out more about you by completing our short application process - Click apply now. You will then be directed to a Capita owned microsite that will assist you with your application. Once completed you will then be contacted by the relevant recruiter.

Network Rail welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex (or gender), employment status, trade union affiliation, or another irrelevant factor. We will interview all disabled applicants who meet the essential criteria.

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