Graduate Support Engineers

Recruiter
Advanced Resource Managers Limited
Location
Barrow-In-Furness, UK
Salary
Competitive
Posted
27 Aug 2019
Closes
26 Sep 2019
Ref
1231165446
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Graduate Support Engineers

Barrow-in-Furness

My client are specialists in Infrastructure IT, End User Computing and Cloud Technologies and delivers complex end-user and datacentre transformations for large corporate organisations across a variety of sectors including, banking, telecoms, and retail. They are currently expanding their support team and are looking for a multiple Graduate Support Engineers. If you have recently graduated and are looking for more hands on exposure this will be a great opportunity for personal development and learning new technology.

This is will involve elements of 1st and 2nd line support dealing with help desk ticketing systems that covers a wide variety of requests. This includes: installing new of hardware and changes to configuration or removal of software and connectivity testing, data transfer and customer training.

Experience
  • Graduate from an Information Technology background
  • Experience with Windows 7 & Windows 10 and MS troubleshooting experience
  • Experience of KPIs and SLAs
  • Exemplary organisation, logistical skills and communication skills
  • Reporting and auditing
  • Working knowledge of ITIL - Foundation to Intermediate level will be beneficial
  • British National and be eligible for Security Clearance - if you don't have current clearance as long as you are eligible the customer will consider putting you through SC Clearance
  • Must have a full UK driving licence

This job was originally posted as www.totaljobs.com/job/87555129

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