IT Support Technician

Prescot, UK
30 Aug 2019
29 Sep 2019
Contract Type
Full Time
IT Support Technician, Prescot, £20k - £25k

Love working in IT but hate the commute to Liverpool or Manchester?

Working for an MSP but want to give client-side a go?

Looking for the opportunity to build an IT career in a growing business?

This is the IT support job for you!

Lots of companies talk about "rapid growth" and "successful business" well, in the past 12 months our company turnover has gone from £200 million to £500 million, users from 200 to about 1,000 and at present our head office IT team stands at 1.

That 1 person, our IT Manager, is great. He's been with us for years, knows the company inside out and has been integral to our rapid growth. But 1,000 users is a lot of tickets and helpdesk queries every week so he needs a hand.

I'd like to think we're not too demanding a bunch; day to day you'll be setting new users up, resetting passwords, PC builds, network deployment, software diagnostics and fixes (all dealt with through our helpdesk system) but you'll also get involved in projects and long term developments across the business.

We're one of the local areas biggest success stories and are growing across the UK. What this means for you is that, as part of the centralised IT team coming in at an early stage, you'll have a say in shaping the way our department runs, what it looks like moving forwards and the sorts of tech we'll use to get there.

To be able to hit the ground running we will need you to have worked in a 1st line helpdesk or IT support role before and know your way around the usual Windows OS, Exchange and Active Directory. We don't use any obscure kit over here so those elements should be fairly straight forward for you and our business systems are dealt with by a separate team.

If you're looking for a local IT support role where your opinion will be valued and you'll get the satisfaction of really helping to build something this is the job for you.

Get in touch with Alex at CRG TEC to discuss in more detail or simply click "apply" now.

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