Technical Service Engineer

Recruiter
Toshiba Carrier
Location
Stockport, UK
Salary
Competitive
Posted
04 Sep 2019
Closes
07 Sep 2019
Ref
1230965112
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Toshiba Air Conditioning is a global leader in innovative, high efficiency, high performance air conditioning for commercial buildings and homes.

We currently recruiting for a Technical Support Engineer to focus on providing support for our Carrier and CIAT range of products. The main goal of this role is to provide office based technical support via telephone, email and web chat. When issues cannot be resolved via communication, travel to customer sites will be required.

Responsibilities:

Handle telephone and written enquiries from customers and sales force.
Provide on-site technical support, including commissioning and fault diagnostics.
Manage and contribute to the ACE process.
Maintain the highest ethical standards in all business dealings and relationships.
Any other duties as may become necessary from time to time.
Ensure adherence to all Company Policies and Procedures.
To be successful in this role you will:

Possess several years of hands-on experience in the HVAC industry. Must have a good working knowledge of Chillers, Air Side Systems, AHU's, Fan Coils & Heat Pumps
Have a minimum NVQ-Level 2 in refrigeration/air conditioning or demonstrable experience working as a field based HVAC engineer (Chillers & DX Systems)

Have excellent customer service skills and attention to detail
Be proficient with IT programs including - Excel, Word, Outlook
What can we offer you?

Competitive basic salary
Company vehicle
25 Days annual leave plus benefits
Annual performance related bonus
More about us:

Toshiba Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Within the UK, we operate under 3 bands- Carrier, Toshiba Carrier & CIAT. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people.

We are a company with a big commitment to the continuing development of everyone who works for us, strongly supporting career progression and facilitating a culture which encourages innovative ideas and appreciate that our talent is the key to our success.

We are a company with a big commitment to the continuing development of everyone who works for us, strongly supporting career progression and facilitating a culture which encourages innovative ideas and appreciate that our talent is the key to our success.

We welcome applications from talented HVAC Engineers; Field based Engineers (air conditioning), Technical support advisors (within HVAC), Service Engineers, Installation Engineers and Commissioning Engineers who live within a commutable distance of Stockport. A valid UK driving licence is also required.

Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of individual employees support a culture of learning and attract world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria

Similar jobs

Similar jobs