Litigation Executive

Colchester, UK
08 Aug 2019
07 Sep 2019
Contract Type
Full Time
The Recovery Claims Team

The Recovery Claims Team seeks to recover money that Hiscox has paid out in the settlement of claims for our customers. We do this by pursuing claims against third parties where we identify that a third party is at fault for the loss or damage. The team manages a diverse portfolio of claimant actions including large and complex claims. We enjoy the challenge of pursuing complicated litigation and pride ourselves on our success rate.

The team works to an annual financial target, which is set to be stretching but achievable, and the successful candidate will be driven to meet and exceed personal and team targets.

The Litigation Executive role

We are looking for a Litigation Executive to join our thriving Recovery Claims Team either in Colchester or York. You will be pursuing claimant actions for Hiscox and our customers which primarily relate to damage caused to our customers' properties by third parties. When third parties cause damage to our customers' properties we take a robust approach when pursuing them and we would expect you to do the same.

You will review new claim referrals to consider whether there are grounds for Hiscox to pursue claims against any third parties and, if so, whether those claims are commercially viable to pursue. Where good claims are identified you will have ownership of the pursuit of those claims from start to conclusion whether that be agreeing an out of court settlement or obtaining a court judgment. You will have the courage to back yourself when your legal analysis is questioned by defendants and the negotiation skills to get settlements over the line. You will deliver exceptional customer service, manage relationships and expectations with key stakeholders, including senior members of UK Claims , Underwriters, Loss Adjusters, Brokers and any other appointed experts to ensure that claims are pursued effectively.

You will also be expected to identify trends in the current claim portfolio and specific areas of opportunity for the team.

What you will be doing:
  • Proactively managing a caseload of claimant recovery claims from initial referral through to conclusion, either pursuing the claims yourself in-house or with the assistance of external panel solicitors
  • Making good technical and commercial decisions on claim strategy whilst delivering exceptional customer service
  • Regularly communicating and managing relationships with customers, Brokers, Loss Adjusters, Solicitors and other experts
  • Working as part of the team to assist in developing our recoveries proposition to take it to the next level

Our must haves:
  • Applicants will have litigation experience either from an insurance or legal background
  • Either legally qualified or committed to studying towards becoming a Chartered Legal Executive with CILEx.
  • Strong analytical skills and decision making acumen
  • A recognition of both the commercial and legal issues which need to be considered in order to pursue claimant actions successfully
  • Driven to hit personal and team targets
  • An ability to work both independently and as part of a team
  • Excellent communication skills and attention to detail
  • Demonstrated time management and organisation skills
  • Proven negotiation skills
  • You will be both tenacious and resilient

There will be a requirement for UK travel from time to time.

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be 'nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.

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