SC 3rd Line Support Engineer / Contract / Inside IR35

Recruiter
GCS Recruitment Specialists Ltd
Location
Swansea, UK
Salary
Competitive
Posted
08 Aug 2019
Closes
07 Sep 2019
Ref
1230194982
Contract Type
Permanent
Hours
Full Time
GCS are working alongside a major government department who are looking for an experienced Lead 3rd Line Support Engineer to cover SCCM, Windows Active, Group Policy, Office 365 and Windows 10 & 7.

You must have lead technical implementation of a small to medium infrastructure and design including producing cost and timescales estimates and identifying risks.

Core responsibilities:
  • Establish working relationships with the customer and relevant operations units at the appropriate technical and/or management level, to understand the requirements of the customers business in order to deliver and enhance the service.
  • Taking ownership for obtaining the information required to diagnose and resolve more complex problems than the engineer level.
  • Engaging with third parties to jointly resolve in-depth product issues where necessary
  • proactively analyse information and trends, proposing action to resolve problems, maintain and enhance service

Technical Skills
  • Desktop and server platforms: Server 2003, Desktop OS's XP, Vista 7, 8.x, 10.x
  • Office
  • Server and Desktop Peripherals
  • Active directory
  • Microsoft Virtual Desktop
  • Clearcase / Clearquest
  • Rweb
  • SSH SFTP
  • SC Clearance required on application.

Please note this role sits inside IR35. Please send your CV for immediate consideration. You will need SC clearance in order to go forward.

GCS Computer Recruitment Services is acting as an Employment Business in relation to this vacancy.

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