Credit Controller 3 Month FTC

Morgan McKinley
Redhill, UK
29 Aug 2019
03 Sep 2019
Contract Type
Full Time
3 Month FTC for a leading client in Redhill.

Credit Administrator needed to sort a backlog of aged debt. The Credit Administrator will be responsible for the Aged Credit refund process which includes extraction & preparation of customer data, communication sent to external customers, customer contact as required, following the refund process & write-back process.

The role includes, but is not limited to:

  • Implement the launch of the Aged Credit Balance refund process within the Credit Department.
  • Review and look to improve existing processes
  • Be able to use multiple internal data sources to identify customers who contracts are ended and are in an overall credit position.
  • Clear backlog
  • Ensure controls & process is in place for regular review.
  • Provide regular updates of progress and outstanding position to Credit Team Manager.
  • Arrange for the collection of Manual Direct Debits across the Major Business Portfolio in accordance with the Department process
  • Review unallocated payments

Qualifications / Experience Required

  • Minimum 1 years' experience in either Credit Control, Debt Recovery or collections environment.
  • Strong Microsoft package skills, in particular, Excel (VLOOKUP's, pivots) and Word (mail merges).
  • Strong customer service skills (listening, empathy, understanding).
  • Ability to work under own initiative and deliver within agreed timescales.

Salary £22,000 + 10% Bonus

Contract 3 months - Possibly ongoing.

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.

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