Digital Marketing Coordinator

Topps Tiles
Leicester, UK
06 Aug 2019
03 Sep 2019
Contract Type
Full Time
We are currently looking for a Digital Marketing Coordinator to join our in house Marketing team based at our Head Office in Leicester. Your role will be to support the day to day running of the Topps Tiles website by supporting the Digital Marketing Manager & Digital Experience Manager; the successful candidate will also assist the wider marketing team on special projects and with various tasks.This is a varied role which covers an array of projects so requires a highly organised, analytical and hardworking individual with the ability to prioritise their own workload.

The Role

Key Accountabilities
  • New product launches - setting up new products on our website using information provided by our Buying team, uploading and resizing photography, merchandising new products and setting up redirects. Launching new products onto our Visualiser and Virtual Tiler by briefing in the new products and thoroughly conducting end-to-end testing before launch
  • Product Maintenance - liaising with Buying and Customer Services to maintain existing products; amending product & availability details, supporting price changes, and launching promotions. Actioning weekly off sync price changes and SKU changes which are communicated via the ops bulletin
  • Supporting the Digital Marketing Manager and Digital Experience Manager with web development projects, paid marketing channels, conversion rate optimisation and ad-hoc duties.
  • Working alongside our website development agency to brief in new graphics and offers, then approving and testing where applicable before going live
  • Reporting - Reporting on key business KPIs for the weekly commercial meeting; pulling together statistics for the monthly board report; monitoring and recording competitor activity; and in-depth ad hoc reporting. Uploading monthly business stats to the IMRG portal.
  • Store support - engaging New stores and ASIP stores (All Store Improvement Programme) with the Virtual Tiler, and liaising with Luminatech to get their logins set up
  • Responding to store queries via Marketing Mail, and supporting Customer Services regarding online products and services

Knowledge, Skills and Experience:
  • Either a marketing qualification or previous experience working within a marketing department is essential - previous experience working for a retail brand would be an advantage
  • Intermediate Excel, PowerPoint and Word skills are essential - Advanced Excel skills would be an advantage
  • Previous experience in content management or working with website back-end/admin tools
  • Knowledge of a web analytics package (preferably Google Analytics)
  • Photoshop experience would be an advantage
  • Excellent interpersonal skills coupled with an ability to build and develop strong working relationships within the marketing team as well as with other departments within the business
  • Excellent time management, planning and organisational skills
  • Able to work independently to deadlines and under pressure whilst maintaining accuracy and attention to detail
  • Confidence and the ability to challenge and push back when necessary - influencing people at all levels
  • A methodical and analytical approach whilst still demonstrating a real passion and flair for marketing

For further details apply online today!

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