IT Support Engineer

Recruiter
The Dove Partnership
Location
Bishop's Stortford, UK
Salary
Competitive
Posted
06 Aug 2019
Closes
25 Aug 2019
Ref
1228112465
Contract Type
Permanent
Hours
Full Time
IOPS Support Engineer wanted for an excellent, rapidly expanding company in Bishop's Stortford, with:
  • Progression opportunities
  • 25 days holiday
  • Free parking
  • Private health insurance
  • Life insurance
  • Pension contributions
  • Team building activities & pool room!

In this role you will be providing IT assistance across the business, with exposure to a broad range of IT related projects & activities. This will include:
  • Diagnosing and resolving technical issues
  • Providing support (Desktop, Telephony, Printer, Scanner, Helpdesk)
  • Escalate IT issues where necessary
  • Undertaking small-to-medium IT projects
  • Monitoring network for outages
  • AV Installation & Monitoring
  • Troubleshooting of laptops and desktops
  • Reporting faults and maintaining change logs on servers, desktops and laptops
  • Patching of network and phones
  • Ensuring updates and patches are current
  • Ensuring software is licensed accurately
  • Providing support for both Apple and Android devices
  • Documentation of processes and procedures
  • Assist in Active Directory, DHCP and DNS management.
  • Assist in the rollout, deployment & migration of new hardware / technologies
  • Assist in Asset Management & other IOPS related activity
  • Performing miscellaneous job-related duties as assigned by the IOTL
  • Attending various expo's throughout the year as required
  • Supporting colleagues in IT-related matters
  • Ensuring that a high level of customer service and support is provided to all internal and external customers

The successful candidate will have experience in a similar role, experience in network administration, and strong communication & helpdesk skills.

In return, my client will be offering a salary of £22,000 - £25,000 with excellent benefits listed above!

Apply today for more information!

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