1st/2nd Line Support Engineer

Recruiter
Xact Placements Ltd
Location
Honiton, UK
Salary
Competitive
Posted
05 Aug 2019
Closes
21 Aug 2019
Ref
1203906427
Contract Type
Permanent
Hours
Full Time
Are you looking for a new exciting opportunity working as a 1st/2nd Line Engineer to work for a successful MSP based in East Devon?

Main Duties of the Role
  • Provide first and second line support to customers
  • Ensure that incidents are resolved in a timely manner in-line with SLAs
  • Proactively help to resolve tickets
  • Occasionally assist with projects
  • Some travel to customer sites

Your Skills and Experience
  • 2 years+ in an IT support role
  • Excellent planning and problem-solving capabilities
  • Ability to work under pressure
  • Self-starter and with communication skills
  • Customer focussed

Salary
  • £18,000-£25,000 per annum, depending on experience

Similar jobs

Similar jobs