Account Manager

Page Personnel Finance
Sevenoaks, UK
19 Aug 2019
02 Sep 2019
Contract Type
Full Time
The role of an Account Manager is ensure the smooth management and running of the specific client accounts allocated to you. This includes compiling and preparing claims for submission for your clients to the highest standards and ensuring the highest possible level of accuracy.

Client Details

You will need to be comfortable liaising with senior level decision makers within your client accounts, ensuring queries, issues or any areas of risk are identified and addressed in a time appropriate and satisfactory manner for both parties. You will work closely with the Business Support Manager to ensure you have been allocated the appropriate amount of support from the assistant account managers to ensure you are able to meet deadlines for all your accounts.

  • In order to succeed in this role you will need to be able to manage effectively to deliver results, collaborate successfully with colleagues, possess patience, a can-do attitude and excellent attention to detail.
  • Receive and collate invoices, monitoring for compliance in their issuance and arranging correction where appropriate
  • Working with client data to ensure potential VAT is identified and recovered
  • Undertake data entry using the company Travel and Expense system
  • Undertake checks of work performed by Assistant Account Managers on your accounts to ensure outgoing work is of the highest standard and quality
  • Attending audits (invoice retrieval) worldwide for periods of up to one week at a time as required by the business
  • Use crib sheets and other accepted tax guidelines to apply correct VAT recovery rates to invoices
  • Calculate VAT percentages and values where not explicit
  • Ensure internal and external deadlines are noted and met without exception
  • Liaising with worldwide Tax Offices and various agents to manage enquiries and agree fees as required
  • Drafting of formal letters and responses to external parties
  • Work closely with the accounts team to support the billing process for your clients
  • Provide support to clients at all levels and through all mediums in particular senior managers/decision makers/stakeholders
  • Implement and maintain a customer service process
  • Identify potential areas of growth within your accounts and their stakeholders
  • Maintain detailed, current client information at all times

  • Professional approach with excellent communication skills both verbal and written
  • Strong attention to detail and an insistence on accuracy and quality
  • Ability to work under pressure to tight deadlines
  • Ability to prioritise and act accordingly
  • Ability to understand and apply complex rules and regulations of the individual tax offices
  • Customer centric (both internal and external) with an understanding that the customer always comes first
  • Ability to travel in order to undertake client visits and off-site audits if necessary

Job Offer

A competitive salary (dependent on experience) and benefits package

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