Product Specialist

Recruiter
Smith & Reed
Location
Penryn, UK
Salary
Competitive
Posted
04 Aug 2019
Closes
05 Sep 2019
Ref
1226484163
Contract Type
Permanent
Hours
Full Time
Based in the Penryn are my client is looking to recruit a Product Specialist to join their team.
The role of Product Specialist will see the chosen candidate being responsible for giving customers an excellent CRM experience, providing training, support and generally maximising their use of our powerful product - and will require the following essential skills and attributes:
· Strong communication skills· Ability to demonstrate and train (either in person, over the telephone or by screen sharing technology)· Ability to absorb user requirements and translate back to: a) the customer in plain English and b) the Software Development team· Patient and happy to deal with users of all abilities· Comfortable liaising with stakeholders and end users at all levels
Desired:
· Familiarity with CRM software· Experience in gathering client requirements and creating requirements specifications for the configuration of software solutions· Business analysis and elicitation of requirements

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