National Account Manager (Logistics)

Strive Supply Chain
Lancashire, UK
17 Aug 2019
02 Sep 2019
Contract Type
Full Time
Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations, please visit our website at or join us on twitter @strivellp for further vacancies and information.

Based in Greater Manchester - £36k + Car + Bens + Prospects

Our client is a leading FMCG Distribution Company in the UK and we are delighted to assist them in their search for a National Account Manager at their Distribution Centre in Greater Manchester, with an initial remit of contract & service management, with a strong commercial and logistics focus.

Reporting into the Head of Client Relations, you be expected to develop the performance management of the account, by working closely with the Client. You will be

main interface between the client and the business and to protect the contract, drive change, achieve continuous improvement and identify growth/profit opportunities within the account portfolio.

Key Accountabilities as National Account Manager:
  • To manage the financial performance of the account in relation to budget and overall commercial objectives and to ensure the customer and the company achieve the requirements of the contractual framework set out.
  • Strategic planning - contract and business
  • Leadership and line management (driving change / improvements)
  • Achievement of portfolio KPIs
  • Commercial KPIs - profit and cost budgets (client development and retention, new revenue, new and organic, portfolio level contract management)
  • Proactively manage risk e.g. credit exposure
  • Develop the customer relationship beyond one of logistics provider to a partnership
  • Seek new business/ profit opportunities within existing customer base
  • Management of franchisees (where applicable) - with focus on credit insurance / exposure
  • Manage the communication between the client & the business, ensuring both parties are advised of any changes, issues or decisions that will impact on customer service and/or performance.
  • Manage short life and dead stock issues to avoid and mitigate any financial exposure to the business
  • Project manage menu, estate, promotional, system

The Ideal Candidate for National Account Manager
  • Previous experience of Client Management in a Logistics environment
  • Evidence of commercial awareness and results orientation.
  • A good negotiator and competent influencer.
  • Enthusiastic, self-motivated and experience of dealing with both clients and suppliers is essential.
  • Dedicated to the provision of excellent verbal and written communication; IT literate.
  • Evidence of performance analysis, KPI management, sales & stock analysis experience.
  • Business account planning experience including operational, logistics, manpower and financial aspects.
  • Evidence of team building and team participation.

Apply now for immediate consideration!

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