Systems Project Manager

2 days left

Tony Alan Recruitment
Shoreham-By-Sea, UK
19 Aug 2019
18 Sep 2019
Contract Type
Full Time
Systems Project Manager
Based in Shoreham
£25,000 - £32,000 per annum plus benefits and yearly pay rises along with opportunities to progress

Tony Alan Recruitment currently has an exciting job opportunity for a Systems Project Administrator to join a rapidly growing and award winning SME business in the Shoreham area on a permanent basis.

As part of a team, to deliver a professional and consistently high-quality project management and customer service to customers and clients, ideally exceeding customer expectations, co-coordinating resources and managing costs. Duties will include:
  • Review customer requirements as presented by the sales team and clarify and/or challenge as appropriate but with a view to kicking off the project within the agreed SLA or sooner
  • Develop appropriate and detailed plans for each project involving all relevant resources, utilising standard tools
  • Execute the project plan ensuring clear and regular communication to and appropriate engagement of, all necessary departments involved whilst continually ensuring an exceptional customer experience
  • To actively track project progress to ensure delivery as per the requirements and agreed timeline
  • To review feedback from customers to ensure requirements are being met and that any scope or assumption changes are reported back to the account manager and customer for any necessary change agreements
  • Provide regular and timely updates to ensure visibility of progress and workload and that project governance is being followed
  • Conduct and attend Project Meetings with customers as required
  • Collate and finalise all necessary information and data (including serial numbers and final job costing sheets) to ensure that invoicing is not delayed and leases can be triggered

Key Requirements:
  • 100% focussed and committed to the role of project management with a demonstrable ability to take ownership and manage multiple customer projects of varying complexity in an efficient and controlled manner
  • Customer service driven with an excellent telephone manner
  • A demonstrable ability to follow process and build a reassuring rapport with customers, and colleagues as well as handle complaints in a professional manner
  • Results, targets and quality focussed
  • Accurate numeracy, written and data entry skills
  • Proficiency in MS Word & Excel (pivot tables, v/h-look ups), and maintaining clear and accurate project, customer and task information
  • Self motivated and ability to work alone

Desired Skills:
  • Ideally qualified in PRINCE2 or similar, complimented with an understanding of data services.

If you feel that you would be suitable for this position then please apply with your CV.

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