IT Support Engineer

Allegis Group Limited
Bracknell, UK
02 Aug 2019
14 Sep 2019
Contract Type
Full Time
Allegis Group, the largest privately held staffing and Recruitment Company are looking for a dynamic and enthusiastic individual to join our growing, fast-paced company.

Working as part of our Information Services team, you will be responsible for for providing Tier 2 operations support across our EMEA region. This will include supporting LAN, WAN, Storage, Active Directory, Firewalls, Unified Communications, O365 and Azure.

What you will be doing:
  • Monitor incident and task queues as part of the wider Tier 2 team
  • Maintain support contracts on hardware and software for our EMEA region
  • Support any new office build-outs as and when required
  • Work alongside Tier 3 colleagues to support on wider Agile team projects
  • Build knowledge articles for the Tier 1 team on frequently recurring incidents and tasks

What we are looking for:
  • 3+ years experience in at least three of the following core areas: -
  • Cisco Routing/Switching, Cisco Wireless, Cisco Unified Communications, Firewall - VPN administration, SCCM - WSUS, O365 administration, VMWareESXi, SAN storage or VEEAM backups
  • CCNA or MCSA desirable but not essential

Similar jobs

Similar jobs