IT Support Engineer

Recruiter
Allegis Group Limited
Location
Bracknell, UK
Salary
Competitive
Posted
02 Aug 2019
Closes
14 Sep 2019
Ref
1225311182
Contract Type
Permanent
Hours
Full Time
Allegis Group, the largest privately held staffing and Recruitment Company are looking for a dynamic and enthusiastic individual to join our growing, fast-paced company.

Working as part of our Information Services team, you will be responsible for for providing Tier 2 operations support across our EMEA region. This will include supporting LAN, WAN, Storage, Active Directory, Firewalls, Unified Communications, O365 and Azure.



What you will be doing:
  • Monitor incident and task queues as part of the wider Tier 2 team
  • Maintain support contracts on hardware and software for our EMEA region
  • Support any new office build-outs as and when required
  • Work alongside Tier 3 colleagues to support on wider Agile team projects
  • Build knowledge articles for the Tier 1 team on frequently recurring incidents and tasks



What we are looking for:
  • 3+ years experience in at least three of the following core areas: -
  • Cisco Routing/Switching, Cisco Wireless, Cisco Unified Communications, Firewall - VPN administration, SCCM - WSUS, O365 administration, VMWareESXi, SAN storage or VEEAM backups
  • CCNA or MCSA desirable but not essential

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