IT Support Specialist

Rowcroft Hospice
Torquay, UK
14 Aug 2019
22 Aug 2019
Contract Type
Full Time
IT Support Specialist
Hours: 37.5 hours per week
Contract: Nine-month fixed term contract
Salary: £20K pro rata
Location: Torquay

Rowcroft Hospice serves the people of South Devon by providing specialist care to patients with progressive, life limiting illnesses. The successful candidate will work in the IT department, who provide a broad range of IT services to staff, volunteers, patients and visitors.

We have an exciting opportunity for an IT Support Specialist to join our small but effective IT Team delivering all IT services across at Rowcroft Hospice and in collaboration with the wider healthcare partnership, in Devon. You will excel in IT service quality, drive incident response and resolution against agreed service levels.

You will provide 1st and 2nd line technical support across a range of IT and user issues escalating to appropriately skilled team members and support resources, as required to deliver to service levels. You will have strong technical skills with experience of investigating, diagnosing and resolving desktop, network, data and other support issues.

A commitment to quality of service, excellence in healthcare and the development of IT capabilities and services is integral to this role. We are looking for someone who can work effectively in a team but has the energy and determination to take responsibility and drive improvements. You will be someone who cares about customer satisfaction, with excellent communication skills and a drive to keep all stakeholders informed of progress.

Additional benefits include training, 27 days holiday, pro rata, plus bank holidays, pension and childcare vouchers.

Closing date: 19 August 2019
Interview Date: To be confirmed


If you would like to find out more about this position and to apply, please click the Apply button. You will be directed to our website to download the job description and complete the application process.

More information about benefits is available on our careers website.

No agencies please

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