Conveyancing Case Manager

Keoghs Solicitors
Bolton, UK
02 Aug 2019
29 Aug 2019
Contract Type
Full Time
Are you currently looking for a Conveyancing Case Manager role in a successful and growing team? If so Keoghs looking to appoint an experienced conveyancing Case Manager who will work within the residential conveyancing environment running a caseload in order to complete files in line with client instructions. As well as being technically competent you will have the ability to take on a supervisory role in the team leader's absence and be able to mentor / assist others within the team.

Keoghs are very proud to have successfully Conveyancing department at our office in Horwich, Bolton with progressive growth plans over the next 18 months. If you have previous experience in this field of expertise then we'd like to hear from you.

Key Accountabilities:

·Work within a residential conveyancing environment running a high caseload in order to pursue completion of files in line with client instruction to the commercial benefit of Keoghs.

·Responsible for managing a high caseload of freehold and leasehold transactions (circa 100+)

·Communicate, build and utilize relationships with clients, recommenders, conveyancers, agents and third parties in a professional and knowledgeable manner; including all methods of communication: in person, over the phone and written

·Processing and dealing with post

·Checking contract documentation, mortgage offers and search results

·Replying to complex legal enquiries and offering excellent customer service at all times

·Resolving complex and technical queries raised by team members and colleagues as well as third parties

·Understand and produce accurate financial statements

·Understand the ledgers within the case management system

·Dealing with exchange of contracts and completion of transactions

·Processing tasks such as:

1.Conflict of Interest letters

2.Care calls to the client regarding contract checks, mortgage reports and search results

3.Replying to freehold and leasehold enquiries

•Daily task list management including prioritisation and managing deadlines

•Identifying, monitoring and achieving targets on a monthly basis by using Management Information reports

•Utilize Management Information reports for housekeeping of files

•Recognise potential risks and resolve issues without putting the client or business at risk

•Suggest improvements to current policies and procedures

•Work to and maintain Service Level Agreements

•Work well within the team, act as a role model for our Shared Behaviours.

•Quality check other team members work

•To ensure compliance with the SRA Code of Conduct 2011 and The Law Society Conveyancing Quality Scheme

Essential Skills and Attributes:

•Previous experience in a similar role

•Qualified Solicitor or equivalent, i.e. ILEX/Licensed Conveyancer. If not qualified, then suitable experience in a like for like role

•Excellent listening, verbal and written communication

•The ability to stand in for the team leader when they are absent

•Have prior experience of coaching and mentoring others

•Ability to prioritise work, keep to deadlines and work under pressure

•Used to working to agreed targets and service level agreements

•Ability to make decisions and delegate effectively

•Have the ability to communicate with people from all backgrounds and all levels regardless of their understanding of the subject

•Excellent problem solving and research skills

•High level of analytical and mathematical skills

•Exercise independent judgment to identify and take alternative courses of action without putting the client or business at risk

•Excellent IT skills

What we can offer you:

•A learning culture with employee development at the heart of the people development pathway

•Excellent flexible benefits including Annual leave entitlement and Healthcare Cash Plan as standard

•Monday to Friday 9am till 5pm

Benefits Package:

·Health Shield Cash Plan

·Death In Service - after 1 year

·Pension Contribution

·Cycle to Work Scheme*

·Tech Scheme*

·Season Ticket Loan*

·Car Parking Scheme*

·Gym Flex*

·Access to Online Discount Sites

·Discounted Gourmet Society Membership

·Discounted Tickets for Merlin Attractions nationwide

·Discounts at local retail outlets

·Flexible Working

·25 days holiday plus 8 bank holiday

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;

Keoghs values

·We listen, are down to earth and supportive

·We work together towards a common goal

·We're friendly with a can do attitude

·We care about our clients

·We evolve

We'd like to take this opportunity to thank you for interest in this position and in our organisation

Strictly no agencies please

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