Project Manager

Celestra Ltd
Bletchley, UK
12 Aug 2019
02 Sep 2019
Contract Type
Full Time
We now have an exciting opportunity at Celestra for a Project Manager to join our team!

At Celestra we embrace excellence. This is reflected in our working practices, our excellent client service, loyalty and most of all, through the dedication of our team of staff.

We facilitate IT, cabling and EPoS solutions to the hospitality and retail industry. With high-profile clients based across the UK, we're the tried and tested way for companies to achieve the star solutions they need to succeed.

The Role

As Project Manager, you'll be the first point of call for all day-to-day management of existing key customer accounts, maintaining relationships and providing leadership to members of your Project team.

Key duties will include:

* Line management of a Project team, holding regular 1:1's and continuously review skills and calibre to identify gaps for training and development

* Managing dedicated field resources and building relationships

* Support start-up phase of Projects, including making financial decisions

* Be the main customer focal point for Projects and ensure all project KPIs are met with internal and external customers

* Managing risk, change control and change management, and creating statement of works between clients and Celestra

* Maintaining extensive knowledge of all solutions offered and support the team to execute the calls during busy periods and absences

* Maintaining and developing strong working relationships with internal and external stakeholders, and demonstrate the ability to collaborate with other Project teams to ensure efficiency and successful project delivery outcome

* Project forecasting for external resources

* Being an escalation point and trouble-shooter for potential on-site issues

* Understanding the unique IT requirements of the customer

* Managing multiple projects including multiple teams

* Be the main point of contact for all clients and major escalation issues

* Cost control providing efficiencies where possible, with a review of profit and loss accounts

* Conforming to Celestra's compliance and processes

* Responsibility for daily invoicing and billing of clients

* Producing documents for Project Review meetings and presenting accounts to key stakeholders

* Carrying out ad-hoc tasks in the absence of the Account Manager

Whilst the Project Manager role is office based, it will require flexibility to travel to client sites across the UK regularly.

We're looking for a candidate with:

* Proven project management experience

* Experience of managing internal and external project teams

* Operational experience within the hospitality and retail sector

* EPoS implementation and site refurbishment experience

* Understanding of IT data and networking

* Proven track record of managing budgets, strong financial and commercial awareness

* A valid UK Full Driving Licence

* A degree of flexibility to travel to sites

What Can We Offer You?

Salary for the Project Manager role is £30,000 - £38,000, depending on experience. You'll also receive a car allowance and all travel expenses paid.

Celestra offers a range of great benefits including 25 days' holiday (plus bank holidays), car allowance, discounted gym memberships, retail discounts, contributory pension, Private Medical Scheme and Employee Assistance Programme.

If you're keen to find out more about our Project Manager opportunity, please apply now

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