Insurance Customer Advisor

Harrison Beaumont Insurance Services
Ipswich, UK
14 Aug 2019
08 Sep 2019
Contract Type
Full Time
Harrison Beaumont offers customers a wide range of personal and commercial insurance products to primarily serving and retired members of the UK Police and Military both in the UK and abroad.

Interested in dealing with a variety of customers needing a range of products? If you are then, together with employee benefits and a team incentive plan, we can offer an opportunity to boost your knowledge and skills and as part of the role you will be supporting customers who regularly place their lives on the line.

What will the role involve?

Dealing with our customers for all aspects of their insurance needs during normal office hours, 08.30 to 17.30 Monday to Friday.

Ensuring all communication with the customer and insurer is clear and concise and checking the accuracy of all policy documentation.

Engaging with our customers via phone or email to capture other product renewal dates and making them aware of all our products and services.

Ensuring customer interactions are dealt with in a friendly, professional and timely manner.

What are we looking for?

Relevant personal insurance experience

Enthusiastic and someone looking for variety

Team player who puts customer service at the centre of what they do

Computer literate and used to working with Word, Outlook and Excel

Good attention to detail

We aim to respond to all successful applications within 2 working days. If you haven't been contacted within 2 days your application has been unsuccessful and your details will not be held.

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