Collections Manager

Abingdon, UK
15 Aug 2019
02 Sep 2019
Contract Type
Full Time
Reed Accountancy are pleased to partner with one of Oxfordshire's most innovative and forward thinking organisations, in their search of a Collections Manager to join them on a full-time permanent basis. Due to company growth and restructure within the department, a highly challenging but rewarding opportunity has arisen to fully lead and manage all aspects of collections, to achieve and enhance collections performance throughout the organisation.

As a strong leader, you will work across numerous departments, supporting and driving process improvement, enhancing the experience of customers and creating positive solutions for the business.

As the Collections Manager you will be responsible for the following:
  • Reducing outstanding customer debt in line with company objectives
  • Reporting on customer debt to the Financial Controller, providing regular updates
  • Management of accounts receivable ledgers and all associated credit control activities, provision of debtor letters, legal action, query resolution, direct debit administration
  • Liaising with the Customer Care Team to work on debt collection processes and procedures
  • Supporting ongoing operational and systems improvement, driving continuous positive change within the department
  • Using knowledge working across collections to influence future strategies which increase effectiveness and efficiencies across other departments

Knowledge & Skills required:
  • Previous experience of managing debt collections, ideally within a business to consumer environment
  • Demonstrable experience of process improvement and change management within challenging and fast paced environments
  • Process mapping and work flow optimisation
  • Exposure to revenue recognition under IFRS
  • Excellent Excel skills to an advanced level
  • Understanding and knowledge of working within a target driven environment
  • Confident communicator, with effective influencing skills, building relationships quickly
  • Self motivated with a drive and determination to overcome obstacles to achieve positive outcomes

This really is an excellent opportunity in the current marketplace, to join a growing and thriving business who are driving change within their industry.

If you could be interested, please do not hesitate in applying today.

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