Service Department Manager

Recruiter
First Military Recruitment
Location
Wrotham, UK
Salary
Competitive
Posted
17 Aug 2019
Closes
26 Aug 2019
Ref
1219370966
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Service Manager

Location: Wrotham, Kent

Salary: £35,000 - £40,000

Overview:

First Military Recruitment are currently seeking a Service Manager on behalf of one of our clients.

This is an excellent opportunity for a personal with strong people leadership, management and organisational skills to thrive within a fast-paced environment.

Applicants from the Ex-Military community are strongly encouraged, however all applicants will be considered.

Duties and Responsibilities:
  • Line management of all Field Service Engineers and the Service Coordinator.
  • Reporting to the Company Directors, to follow their direction and their company strategic decisions.
  • To be the first point of contact for customer, Field Service Engineer and staff technical, breakdown and service queries.
  • To assist customers, Field Service Engineers and the Service Team with technical support.
  • To manage the Field Service Engineer vehicle fleet maintenance, repairs and issues.
  • To qualify and pass sales enquiries to the Sales Team and to also act upon and quote occasional sales enquiries, subject to their nature and the workload of the Sales Team.
  • To achieve company KPI's (Key Performance Indicators) set by the Company Directors.

Skills and Qualifications:
  • People management and leadership skills are a must.
  • Previous experience in a similar role.
  • A demonstrable understanding of technical subjects.
  • Commercial awareness and understanding of business operations.
  • Must possess a technical aptitude.
  • The ability to remain calm under pressure.
  • Excellent communication and organisational skills.

Service Manager

Location: Wrotham, Kent

Salary: £35,000 - £40,000

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