Deputy Manager - Convenience Retailer

Recruiter
Switch Consulting Recruitment Limited
Location
Coventry, UK
Salary
Competitive
Posted
07 Sep 2019
Closes
21 Sep 2019
Ref
1192955923
Sector
Retail
Contract Type
Permanent
Hours
Full Time
A great opportunity for a Deputy Manager to join a thriving convenience business, with exciting plans for this year and great opportunities for further career development.

Key Accountabilities;
  • Set operational objectives and performance standards by supporting the Store Manager in owning and developing a store plan to deliver a safe, legal and high-performing business
  • Translate and role model customer service expectations into activity to ensure that the team deliver an exceptional customer experience setting us apart from our competitors
  • Own and deliver a succession plan to ensure the continued and sustainable growth of the business through our people
  • Identify business opportunities and deliver performance across all operational KPI's to optimise EBITDA
  • Drive the promotion of the business by actively engaging with and supporting local organisations and the community to create a unique point of difference

Key Experience, Knowledge and Skills;
  • Previous management experience within a food retail or similar fast-paced operation, ideally within convenience
  • Able to demonstrate commercial awareness and business planning skills
  • Committed to achieving and sustaining exceptional customer service standards
  • Proven people management skills
  • Adept at communicating and influencing at all levels
  • Committed to promoting collaborative working
  • Enthusiastic and flexible with a positive attitude
  • Personal Licence Holder (or able to obtain and hold a licence within 16 weeks of appointment).
  • Committed to develop own skills and apply learning to improve own performance

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