Account Manager

Cobham Consulting
London, UK
17 Aug 2019
29 Aug 2019
Contract Type
Full Time
Account Manager

The Account Manager's primary role is to generate new business from private clinics and private consultant doctors in the UK.

The emphasis will be on generating new business as well as taking on several established accounts where the focus is on renewals.

The role requires a sales professional who is at ease dealing with private consultants and specialists Advertising sales experience is not essential, but sales experience definitely is and new business generation is key. Knowledge of the healthcare sector will be an advantage. You will report to our Account Manager for the Healthcare sector.

The role requires you to spend at least 3-4 days of your working week visiting clinics and practices, and to generate and attend face to face meetings with potential clients in the London area and further afield. Some of our target prospects are uniquely time poor during standard working hours, so you will be expected to make calls and arrangements on some evenings and possibly weekends.

You will also be required to attend occasional events in London that are relevant to your portfolio of work, including our Private Practice Masterclasses, our Private Healthcare Summit and our Private Acute Healthcare Conference and external events that attract private consultants and clinics.

Key responsibilities include:

▪ Setting up and attending meetings with current and target clients in the UK.

▪ Making a high volume of sales calls to your target clients.

▪ Maximising revenue from your client base by attracting new clients as well as ensuring you retain and increase revenues from existing clients.

▪ Representing us and the brands you are promoting at conferences so that the brands are understood and promoted at a high level.

▪ Supporting our wider account management team by cross-selling as appropriate and developing new business leads and clients for our marketing activity.

▪ Recording activity on our CRM throughout the progression of the entire sales cycle.

▪ Reporting relevant feedback on sales prospects, progress on special projects and customer feedback to the management team.

▪ Effectively collaborating with internal departments to deliver a strategic sales approach that increases sales performance and enhances customer experience.

▪ Trouble shooting and rectifying any queries or complications that clients may have and maintaining an outstanding working relationship with all clients.

Personal skills and attributes:

The ideal candidate will have:

▪ A consultative selling approach both face to face and over the phone

▪ A superb telephone manner and the patience to deal with busy private consultants

▪ Excellent relationship building and account management skills

▪ Exceptional communication and negotiation skills

▪ Excellent organisational skills and the ability to multi-task and juggle priorities.

In addition, you will be:

▪ Ambitious, well-presented, articulate and highly-motivated to generate new business

▪ Able to identify opportunities and creatively match services to the needs of the client and build on these ideas

▪ Comfortable in face to face environments and selling the portfolio to senior clinicians

▪ Computer and digitally literate.

What's expected of you?

A job description is all very well, but what will you be doing on a day to day basis? As an Account Manager you will be doing the following:

▪ Visiting the consulting rooms and offices of potential clients, building vital relationships with gatekeepers such as receptionists and secretaries which will be key to your being successful in this role.

▪ Using your networks and creativity to find new business opportunities and develop them in order to increase your sales and raise awareness of our brands.

▪ Calling and meeting clients directly, both at their consulting rooms and offices and at Private Practice Masterclasses and other third-party events. You will need to be flexible to meet their schedules and will at all times be an ambassador for the brands you represent

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