IT Support Technician

Recruiter
Fresh Start Recruitment Ltd
Location
Sutton-In-Ashfield, UK
Salary
Competitive
Posted
19 Aug 2019
Closes
22 Aug 2019
Ref
1222805882
Contract Type
Permanent
Hours
Full Time
IT Support Technician
Location: Sutton-In-Ashfield, Nottinghamshire
Salary: £28,000 per annum
Hours of work: Monday - Friday, 8:00am - 4:30pm
Fresh Start are recruiting on behalf of their ever- growing client for an IT Support Technician to join their team on a permanent basis.
Main purpose:
To be responsible for providing customer service and support to end-users within the company. Also to perform administrative and technical tasks for Corporate IT.
Main duties and responsibilities:
* Customer Support: Provides Tier 1 & 2 end user hardware and software support. Provides support for upgrading existing, and integrating new manufacturing work centres into the network. Installs new or updated hardware/software on end user PCs. Administers end users requests for software and hardware as per standards.
* Maintenance: Coordinates regular maintenance, backups and upgrades of computers integrated into manufacturing.
* Systems: Assists with machine integration between manufacturing centres, Plex and ERP platform. Co-ordinates move, add, and change activities relating to Information Systems.
* Other responsibilities as required, including special projects as they arise.
The position has the following rights:
* Create and modify user accounts following standards and procedures
* Disable user accounts for terminated employees when requested by HR or the IT Manager
* Build, rebuild and retire computers systems following lifecycle guidelines
* Reboot servers when necessary
* Deploy new networking hardware as assigned
* Perform monthly file restore tests to ensure backup integrity
* Recommend standard hardware for end-user computing devices
* Open and close IT support requests
Educational, Skills and Experience:
*
1 to 2 years related work experience.
* PLC, HMI and other manufacturing integration with information systems
* Familiarity with ERP principles & practices
* Software deployment & maintenance
* Time/Priority Management
* Dealing with difficult people
* Excellent communication skills both oral and written.
* Working in Teams
Is this the position you have been searching for? Then what are you waiting for! This is a fantastic opportunity to grow and develop within a reputable company. Apply now!
This vacancy is being advertised by Fresh Start Recruitment (UK) who are acting as an Employment Agency.
Due to the high volumes of applications we are currently receiving, unfortunately we are only able to contact candidates who are successful in progressing to the next stage.
If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion

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