IT Support Coordinator

Logical Resources Recruitment Group Ltd
High Wycombe, UK
31 Jul 2019
30 Aug 2019
Contract Type
Full Time
I am currently partnering with a global provider of cutting-edge water treatment technologies to recruit an IT Support Coordinator based in the High Wycombe area with occasional travel to other UK offices.

Salary: Up to £30K + excellent benefits.
Job Type: 1 Year fixed term contract.

You will report to the Head of IT and will be responsible for assisting in the coordination of the support services provided by the department and take responsibility for the support of digital and mobile applications.

  • Helpdesk (Service Now) queue monitoring and task allocation.
  • Ensure the accurate recording of service requests and incidents.
  • Point of escalation for user issues.
  • Project Management of small business unit IT projects.
  • IT Department Communications.
  • IT Hardware procurement.
  • Service Engineer Mobile Tool - Issue management and user management.
  • Sales force - issue management and user management.
  • JD Edwards - user administration.

The successful candidate will be a confident self starter, experienced in commercial IT and will have worked in an IT department previously. Strong attention to detail is essential along with excellent communication and administration skills. Experience project managing small IT projects would be advantageous.

If you would like further information, please apply today!

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