1st Line Support Technician

Location
London
Salary
£20000 - £25000 per annum
Posted
01 Aug 2019
Closes
29 Aug 2019
Ref
00097179
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
This IT support business is looking for an enthusiastic 1st Line Support Technician to join their growing team.

Based in central London you will play an important part in supporting their diverse range of clients. As well as supporting end-users on site, you will also be answering calls and providing support remotely.

You will also be regularly working on sites in Oxfordshire - therefore you should be happy to travel, with expenses covered.

This is a role for a self-motivated engineer to work focusing on great customer service with excellent communication skills as well as a strong technical troubleshooting ability.

It's important that you're able to think on your feet and provide great customer service and be a reassuring presence to their clients. A can-do attitude is absolutely essential!

You should have at least 1 years' experience supporting Windows operating systems, Microsoft Office and PC building within a corporate environment.

Main roles:

- Providing onsite 1st line support
- Working at customer sites as required
- Proactive desktop monitoring
- Daily checks
- Hardware installation and maintenance
- Provide out of hours support where required

Salary is subject to experience.

Benefits include 23 days' annual leave, private healthcare and pension.

All successful applicants will need to provide evidence of identity, be eligible to work in the UK, complete a basic DBS disclosure and pass a probationary period.

When applying please include your latest CV!

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