Junior and Senior IT Support Managers

Location
Cambridge
Salary
£25000 - £45000 per annum
Posted
01 Aug 2019
Closes
29 Aug 2019
Ref
00097177
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
If you have a keen interest in IT and want to help other people with their IT problems, then this business can offer you the best place (probably) to work in Cambridge. They offer outsourced IT support to an exciting range of SME's in Cambridge, London and beyond and are a small business that is agile and flexible where you can make a big impact.

What's in it for you?

- Work in a team of other friendly, intelligent people; young and not as young, tattoos or wrinkles all giving great support
- Work with an exciting, interesting client base using cutting edge technology
- Opportunities to further your technical and management skills, and the chance to work on some meaty projects
- The opportunity to progress into any area of the business - they have some diverse IT work going on so you can find your niche
- Regular progress reviews and support
- Share in the profits and BUPA Diagnostics
- On the edge of Cambridge with free parking or a walk from Cambridge North station
- Free coffee, drinks, fruit and snacks (occasionally cake)
- Job share opportunities

You will be out of the office on client sites, about three days a week, providing first class IT support services and relationship management.

What they need from you:

- To be able to hit the ground running with onsite client support
- Customer service is the key; you must be a people person with patience and confident communication skills
- Resolve support cases onsite, ranging from word training to resolving server outages
- To have initiative, be proactive and organised
- Great problem solving skills with the ability to see the challenge through
- An ability to research technical solutions and a desire to stay up-to-date with new technologies.

Senior candidates will also be able to:
- Deliver technical projects accurately, quickly and efficiently
- Build strong relationships with your clients and ensure they receive appropriate strategic advice from the business
- Support and develop junior colleagues
- Deliver technical projects accurately, quickly and efficiently

Salary £25,000 - £45,000 depending on your work experience

If this sounds like you, then start your journey by sending your CV.

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