Training Support Manager (within Coffee Industry)

Copperfield Recruitment
Weybridge, UK
19 Aug 2019
02 Sep 2019
Contract Type
Full Time
Our client is looking for a Training Support Manager to take full ownership of training and coaching on site.

This would suit someone that is perhaps currently Managing/Supervising a Coffee Shop and looking for their next step.

The Training Support Manager will report to the Training and Development Manager while reinforcing the training that is delivered at the Training Centre.

Candidates must have strong coffee skills/knowledge.

Role responsibilities

Support the training function through training and one to one coaching
Enhance and develop skills and knowledge across the group
Support with site assessments and implementation of Barista of the Year
Provide training support to partners
Support the business in identified training needs
Support any new sites' openings by working with the Team Skills and Experience
Excellent communication skills
Excellent organisational skills with attention to detail and ability to multi-task
Experience of working on site in customer facing environment
Pro-active, demonstrating initiative and problem solving
Experience in adhering to and driving company initiatives
Exceptional customer service skills
Great training and coaching skills
A deep knowledge of the Brand Standards in the business
Time management is key
Great interpersonal skills
Strong coffee skills/knowledge

Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion.

Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd's Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you.

Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

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