IT Support Engineer

Location
Southwark
Salary
£30000 - £33000 per annum
Posted
30 Jul 2019
Closes
27 Aug 2019
Ref
00097088
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
This is an opportunity to join a fast paced, dynamic company working on the latest technologies for prisons.

Work with a small Support Team providing IT Support to external clients of all sizes, with the opportunity to progress and gain new skills.

This role will predominantly require the candidate to travel to various sites in and around London performing 2nd line support as well as product/service installations, but will also cover the 1st line remote support with elements of 3rd line support.

- Customer Focused. Must have an excellent record in providing high quality customer service. The candidate must take pride in ensuring the customer experience is positive from the logging of the call all the way to the resolution of the problem.
- Communication. Excellent phone manner.
- Required to collaborate as part of a team.
- Must be able to demonstrate they can work independently.
- Prompt attendance required daily.
- Must enjoy the challenge of troubleshooting with the ability to provide technical support/solutions.
- Intelligent. Must be bright with a high attention to detail.

£30,000-£33,000 plus 5% pension

They are based in Southwark SE1 with the following station just a short walk away, Southwark, Waterloo, Blackfriars, Borough and London Bridge

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