Graduate IT and Software Support Technician - Brand New Role

Barrow-In-Furness, UK
17 Aug 2019
06 Sep 2019
Contract Type
Full Time
My exclusive client based in Barrow-in-Furness are currently recruiting for an IT and Software Support Assistant to join their team on a full time and permanent basis.

The client are a specialist company, involved in the provision of software and data processing solutions into various niche sectors, and are fast becoming market leaders within their field.

With key clients nationwide, including big global names, they are a remarkable organisation within their field and would like a candidate to join them with the same passion to succeed.

The successful candidates' roles and responsibilities will include the following:
  • Working within the IT and Software teams to assist with the production of reports based on client requirements, by manipulating client data
  • First line support - acting as the first port of call for users of the company's software and services
  • Providing desktop support, including computer maintenance, network troubleshooting etc
  • Creating letter templates for the use of mail merges
  • Creating and updating email templates
  • Creating and updating user accounts/ client accounts
  • Any other adhoc duties as requested by management

The successful candidate will:
  • Be highly IT literate - advanced knowledge of Excel would be beneficial
  • Be able to confidently manipulate data and produce reports
  • Knowledge of SQL would be highly beneficial
  • Knowledge of software development would be highly beneficial
  • Any IT qualifications will be beneficial
  • Pay excellent attention to detail
  • Be able to confidently deal with difficult situations and take responsibility for any issues and resolutions

This role is immediately vacant so apply now for your chance to be considered to work for this fantastic company.

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