Senior ERP Systems Support and Project Analyst

Network IT
Dartford, UK
26 Jul 2019
25 Aug 2019
Contract Type
Full Time
Senior ERP Systems Support

A Leader in Vehicle Safety Solutions are looking for a Senior ERP Systems Support and Project Analyst to support their Navision system.

The Senior ERP Systems Support will have to support the Navision Support Analyst, and project manage (from scope to delivery) projects that require currently unused modules, new functionality, integration with 3rd party applications and development as one of a team of 2 Project Managers.

This role would ideally suit someone who has a Navision Consultant background with strong technical skills, who has experience of Project Management.

Day to day work :

• Advising management of new improvement opportunities within Navision and linked applications
• Co-ordinate an orderly assessment and improvement of Navision
• Project management of Navision improvements/upgrades from scope to implementation
• Navision related contributions, where applicable, to new product/services
• Providing assistance to colleagues in regard to the efficient and proper use of Navision and relevant additional applications
• 2nd/3rd line support of Navision
• Liaise with the support partners for 2nd line+ support
• Project Management of change requests from scope to implementation
• Management / support to colleagues of projects relating to Navision
• Ensuring Data Integrity within Navision
• Ensuring Data Integrity in applications linked to Navision
• Server Capacity Planning
• Business Continuity WRT Navision Application, restore and access in the event of any outage (with assistance from Server Projects and Infrastructure Engineer)

To be successful in this position, the Senior ERP System Support must have:

• Proven Dynamics NAV consultancy experience
• Ability to question a scope, ensuring wider projects / parts of the organisation have been considered by those sponsoring a project
• Strong ability to provide support and training to users throughout the business, both local and remote, where English may be the users second language
• Ability to create and maintain system and process documentation
• Attention to detail and proven successful project management
• Excellent communication and problem-solving skills.
• Able to identify and resolve issues quickly and efficiently
• Change Management/Testing
• Ability to identify and understand customer processes to ensure developments are completed successfully
• Software Implementation
• Experience in reviewing business systems & processes to identify requirements, through to design and implementation.

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