Senior PR & Communications Manager

Headliners Recruitment
London, UK
17 Aug 2019
25 Aug 2019
Contract Type
Full Time
2408 - Senior PR & Communications Manager - London - Perm - £55 plus 10% potential bonus.

Are you an internal comms and external comms professional with crisis management experience.

Do you want to be an integral part of a vibrant and dynamic team? Do you want to work for a large events venue in London, where communications are at the forefront of their vision to engage with their staff and deliver great guest experiences for everyone who visits? If so this role is perfect for you!

The role of the Senior PR & Communications Manager will be to drive engaging, consistent, informative and relevant content to both internal and external audiences including, internal teams, customers, exhibitors, visitors, and key stakeholders.


Internal Communications:

* Alongside HR and Marketing, develop the vision and content for all internal staff communications.

* Manage the communications plan for internal engagement programme.

* Develop, launch and maintain a new internal communications platform, generating highly engaging content.

* Work with the Head of Marketing & Communications to deliver a quarterly newsletter on behalf of the CEO.

* Work with the leadership team to prepare all content for team gatherings and Town Halls.

* Oversee the content, design and issue of the monthly poster.

External PR communications:

* Manage presence on social media, across Twitter, LinkedIn, Facebook and Instagram, ensuring there is a highly engaging content plan, relevant for each audience.

* Deliver PR strategy with industry and trade press, in the UK, Europe and US.

* Communicate key messages effectively with external audiences, using a variety of tactics, including HTMLs.

* Manage content for award entries.

Day-to-day management of the Communications Executive:

* Develop key objectives and ensure that day-to-day communications are managed effectively, in line with the brand.

* Act as a mentor and coach in terms of generating content and template responses to enquiries.

Crisis Communications:

* Act as the deputy marketing representative on the Crisis Management Team, with the ability to cover for the Head of Marketing and Communications, if required.

* Support the crisis communications plan by reviewing and updating documentation on a quarterly basis, ensuring that the plan is always up-to-date and current.

Skills & Experience:

Demonstrate a strategic track record of managing internal and external communications.

Previous experience of working with with the press and managing media relations.

Ability to take a strategic approach to developing communications, for maximum impact.

Experience of Crisis Management.

Experience of managing internal engagement programmes, including communications tools and technology.

Able to use Microsoft Office and social platforms, such as Twitter, Facebook, LinkedIn and Instagram to an advanced level.

Knowledge of Buffer, Hootsuite or similar applications would be useful.

Core competencies:

Excellent written and verbal communication skills

Creativity & initiative

Team focused, with the capability to manage people

Great organisational skills, with the ability to multitask

Interpersonal skills

Adaptability & versatility

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