Database Support 1st Line

Leicester Forest East, UK
10 Aug 2019
02 Sep 2019
Contract Type
Full Time
I currently have a new and exciting opportunity for a 1st Line Database Support Analyst.

They are looking for Tech enthusiasts who are confident, enthusiastic and very keen to learn, to join their fast growing company.

This is an ideal opportunity for somebody who is looking to develop within the IT field and work alongside an experienced Development environment.

Main Duties & Requirments

• Understanding of SQL Queries, familiarity with stored procedures, optimisation and data normalisation.

• Assisting the Support Analyst in the provision of 1st line operational support to internal and external clients;

• Investigate failed processes and take corrective action or escalate to the relevant team for detailed analysis;

• Liaison with customer services and the client services analytics teams as required;

• Maintain an understanding of system requirements across the operational and analytical user base;

• Creation and maintenance of system documentation;

• Ownership of the Impact software application that manages the operational production job schedule;

• Identification of system performance problems and liaison with IT systems department as required;

• Responding to out-of-hours calls for assistance, attending on-site if necessary;

• Ensure appropriate levels of data quality are maintained on the production databases;

• Highlight quality issues with client data feeds and ensure that appropriate levels of data accuracy are maintained;

• Be an effective member of the Data Operations team and contribute to team goals/objectives as necessary;

If you would like more information in regards to this opportunity then feel free to give me a call on or alternatively email

If you are not interested but know somebody who would be then we can offer other incentives for anybody who can refer successful candidates.

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