BD Groups & FIT Team Leader - French Markets

Recruiter
KBC Associates
Location
London, UK
Salary
Competitive
Posted
19 Aug 2019
Closes
05 Sep 2019
Ref
1167995980
Contract Type
Permanent
Hours
Full Time
A leading Inbound Tour Operator are looking for a BD French Groups & FIT Leader!
Purpose of the role:
* Monitor and support the Operations and Business Development teams
* Develop and maintain excellent working relationships with all clients
* Develop business and send out accurate and competitive quotations
* Work closely with the sales and marketing manager to increase conversation rates
* Update and work closely with the Operations Director on the Introduction and Training Programme
* Monitor staff response times and ensure that all staff achieve their targets
Handling New Requests and Quotes:
* Acknowledge all new requests with a telephone call
* Ensure that all new requests are qualified
* Produce good quality quotations using the standard format and within the agreed deadlines for your market
* Take an option on accommodation or other services when required
* Follow up all quotations consistently to maximize conversion rates
* Acknowledge confirmations to clients. Logging and Monitoring
* Log all new requests
* Update log with confirmations and lost business
* Monitor response time of the team for all enquiries
* Maximise conversion rates and keep all staff on target as set out by the Operations Director
* Monitor the bed bank list and ensure that the contracts executive is keeping it up to date

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