Technical Support Team Leader

Search Consultancy
Barrow-In-Furness, UK
23 Jul 2019
23 Aug 2019
Contract Type
Full Time
Technical Support Team Lead

This is a prime opportunity to join a long-standing Cumbrian institution within the upper echelons of their technical support team.

This organisation have been providing vital services to the people of Cumbria for well over a century and are showing no sign of stopping.

What will I be doing?

You'll wear two hats within this role.

The first? Your man management hat. You'll be looking after a small but growing team, tasked with a share of the hiring responsibilities to make sure that they always have top talent working for them. You'll handle holiday and sickness requests, 1-2-1 review meetings, personal development plans, SLA performance - the whole 'people' side.

The second hat? Your technical wizard's hat. You'll remain a bit hands-on, with the ability to provide top-level support when needed for any major escalations. You'll be on hand as a sounding board for the lower levels of the support team, to provide guidance on how they should go about resolving various issues - the whole 'technical' side.

Will I need any particular experience?

Certainly, you'll need knowledge or experience of:
* Windows Server technologies - AD, Group Policy, DNS, DHCP
* Email Hygiene systems - similar to Mimecast
* Disaster Recovery planning
* Networking - routing, switching, VPN
* ITIL guidelines
* Team management

What will I get for my efforts?

You can expect to receive a salary of up to £35,000 per annum, alongside a raft of benefits!

What should I do now?

Don't delay, that's what. If you've got your CV handy, just click apply and send it through for immediate consideration.

You might not have your CV done though, eh? If that's the case, then what are you waiting for? Drop me an email to or give me a call on 0161 835 8757 and let me know it's of interest, and then start working on that CV and we can have a conversation about it!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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