Insurance Administrator in Dartford & Deptford

Recruiter
Renato Recruitment
Location
Dartford, UK
Salary
Competitive
Posted
21 Jul 2019
Closes
11 Aug 2019
Ref
1212673260
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Insurance Administrator in Dartford & Deptford
A starting salary of £19,000 per annum plus other benefits.
ROLE AND RESPONSIBILITIES
Key responsibilities include;
* To interpret customer requirements and action changes to existing insurance policies.
* Processing new and existing business renewals in line with FCA requirements including obtaining and issuing appropriate documentation.
* Process mid-term adjustments / cancellations as appropriate
* Calculating insurance premiums / adjustment premiums.
* Dealing with incoming customer telephone enquiries
* Dealing with incoming post
* To present accurate information to Underwriters
* To update client records
SKILL REQUIREMENTS
The skills, duties and other attributes required to excel as customer service team leader include the following:
* Excellent skills for communicating and relating with both staff members and customers
* Confident telephone manner.
* Good interpersonal skills to create a cordial relationship with team members
* Ability to multitask
* Must be result oriented
* Ability to be accurate and precise whilst working under pressure and meeting deadlines.
* A friendly and approachable personality
* To be able to adapt to customer requirements with patience and understanding.
Renato Recruitment is acting as an Employment Agency for this full time, permanent role

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