Head of Operations

Russell James Recruitment
Redhill, UK
19 Aug 2019
04 Sep 2019
Contract Type
Full Time
Head of Operations

Salary: Up to £90,000 plus benefits

The Client:

A world leading manufacturer of security screening products used globally.

The Role:

The Head of Operations will provide governance across all aspects of Operations (Supply Chain, Logistics, Planning & Production). This position will suit an Operations Manager with prior experience for the overall responsibility of all these aspects, and who has experience of heavy industry, low volume Electro-mechanical products.

Key Responsibilities:

+ Direct the development and implementation of activities in production area(s) to meet production goals, quality, and cost objectives, prioritising production schedules based on product introduction, equipment efficiency, and materials supply

+ Plan and administer procedures and budgets, making budgetary recommendations and at higher levels, controls capital expenditures and direct/indirect labour

+ Select, develop, and evaluate personnel to ensure the efficient operation of the function

+ Provide senior management leadership for the departments while leading and driving the efforts of the entire team to achieve set business goals and objectives

+ Develop and implement succinct key performance metrics for the UK Operations tied to US corporate goals; achieving annual, quarterly and monthly revenue shipment, inventory, budget and margin targets; maintaining margin per order; meeting all scheduled commitments for new product development and release into production

+ Work closely with key suppliers (working with supply chain management) to implement streamlined processes and establish partnering relationships with seamless links to production/operation requirements and focus on Quality and inventory control/management. They will also have input into Sales Proposals

+ Establish and train appropriate staff levels to grow the organisation into a world class operation with clear focus on meeting customer deliverables and achieving corporate business goals/objectives for the business

+ Develop and manage master production schedule and operations budgets for products that directly support and ensure product success including manpower levels

+ Establish strategy and best practices for staff to ensure achieving of overall business objectives

+ Develop the appropriate organisational structure and resource plans to support our business objectives and customer deliverables

+ Manage facilities, resource planning and execution of business objectives for the product - including implementation of required processes and controls

+ Drive operational efficiencies, with a clear focus on the design, build and delivery of world class quality products within budget and on schedule - while meeting and exceeding product margin goals

+ Engage and work with product line management, engineering, service and other departments to incorporate best practices into the operations environment

+ Ensuring that fundamental business metrics are in sync with overall company goals plus accurately forecasted, planned for, measured and achieved

+ Drive change to meet the strategic objectives of the business

Key Experience

+ Extensive experience in operational management in a fast-paced high technology, rapidly expanding organisation

+ Excellent people management skills, across various functional areas, to achieve common goals

+ Proven track record and ability to lead cross-functional teams to achieve business successes

+ Great understanding of commercial business elements, with focus on performance measures

+ Ability to set up processes and controls for various business functions

+ Working knowledge of advanced manufacturing techniques and processes

+ Demonstrate experience in growing capability of a site, cost control, product cost reductions and margin improvements

+ Demonstrated ability to manage a complex network of relationships both internally and externally

+ Strong analytical and problem-solving abilities, excellent understanding of manufacturing concepts, project management, planning and inventory control

+ Strong interpersonal and facilitation skills, excellent formal and informal communication with periodic presentations and reports to senior management

+ Performance and results oriented and be able to develop, motivate and lead strong, effective, teams

+ International travel may be required

+ Experience of dotted reporting lines and working with US or overseas holding Company


+ Minimum of bachelor's degree (EU Equivalent) in science or engineering or equivalent

+ Masters Degree (EU Equivalent) in Business Management or equivalent (Preferable)

+ Lean Six Sigma awareness or a formal qualification is desirable

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