IT Support Manager

Mansfield, UK
29 Jul 2019
15 Aug 2019
Contract Type
Full Time
IT Support Manager
Mansfield, Nottinghamshire

Urgent requirement!! We are looking to a recruit and experienced IT candidate to provide high level support to internal staff. You will be working within an IT Support vacancy for very well-established company who hold an excellent reputation within their industry sector.

The role of IT Support involves:

Being sole provider of supporting staff with IT problems
Internal technical support, monitoring and maintaining computer systems and networks
Installing and configuring hardware and software, providing support with any faults
Resolving technical and application problems either over the phone or in person
Working closely with the IT support partners of the company to provide applications support
Providing first- and second-line support which involves applying technical knowledge relating to hardware and software
Testing and evaluating new technology
Ensuring all software licenses are recorded and maintained within licence rulesThe ideal candidate for the role of IT Support would ideally have the following experience:

1st, 2nd or 3rd line support with a recognised IT qualification
Strong customer service skills with the ability to work with internal members of staff under pressure
The willingness to work on all levels of IT issues both hard and software
Experience in installing and configuring hardware and software
Confident to work alone and hit the ground running in an IT Support role
Ideally knowledge of SQL but not essentialAre you interested in IT Support and feel you have the relevant experience? Then apply now or give us a call at TurnerFox on (phone number removed).

Accessible from Mansfield / Kirkby-In-Ashfield / Sutton-In-Ashfield / Nottingham / Derby / Chesterfield / Sheffield

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