Mobile Phone Repair Technician

Recruiter
get placed
Location
Reading, UK
Salary
Competitive
Posted
01 Jul 2019
Closes
01 Aug 2019
Ref
1191296289
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
****** URGENT - INTERVIEWS will happen immediately ***** BRAND NEW OPENING *****

THIS IS AN EXPERIENCED HIRE IN READING AND REQUIRES YOU TO BE AN EXPERIENCED MOBILE PHONE REPAIR TECHNICIAN WHO HAS WORKED IN A SIMILAR ROLE.

Our client is a high tech high fashion brand specialising in the repair and personalisation of smartphones, tablets and other tech accessories.

With that in mind, they now require: A Mobile Phone Repair Technician to join their team immediately.

As a Repair Technician, you will work alongside the front of house team to process, liaise with customers and provide a service from the repair department of this clients repair HUB. You will be required to lead operations as the Head Technician and corresponding with both office staff and customers in order to deliver the repair service as a key contact of Repairs.

Key responsibilities:
  • To consistently ensure that the efficiency and quality of each repair processed is to an extremely high standard.
  • Create a culture of exceptional customer service through an efficient and high-quality repair service at all times.
  • Organise and communicate with all aspects of the team to ensure that customers are kept updated on their orders and to ensure that they receive excellent customer service.

Other responsibilities
  • Ensure that all procedures and repairs comply with Health & Safety at all times through all procedures and ensure that the store is a safe working environment at all times.
  • Act as HUB technician in leading other staff in the repair proposition during trading.

This is a great opportunity to join this leading brand! ONLY SUITABLY EXPERIENCED APPLICANTS as described above need apply!

Key Skills, Knowledge and Experience
  • Ideally 2+ years' experience repairing smartphones and tablets down to PCB level (iPhones, Samsung's, iPads). Laptop repairers are also desired.
  • Energetic and proactive with an excellent customer focus
  • Positive, can-do and friendly persona
  • MUST HAVE EXPERIENCE OF WORKING IN A SIMILAR POSITION
  • Experience in working in a fast-paced, pressurised environment
  • Good communication skills
  • Competent in using Microsoft Excel and Word

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