Account Handler Insurance

Randstad Business Support
Birmingham, UK
20 Jul 2019
25 Jul 2019
Contract Type
Full Time
Are you an Account Handler/ Client Executive/Advisor with experience of working on the full renewal process of commercial or corporate insurance? Do you enjoy providing a high level of service to all clients at all times? Want to work for a successful, well established and growing organisation in the heart of Birmingham City Centre? If your answer is yes... keep reading...

  • Birmingham City Centre
  • £25,000
  • Progression opportunities available
  • Mon - Friday 9-5

Main Responsibilities

You will assist with the profitable handling and growth of existing and new client accounts, either on a direct basis or supporting the Client Executives in all activities related to the placement and administration of a portfolio of clients to ensure best practice is achieved to retain existing clients whilst pro-actively working to win new accounts and grow revenue.

Key Responsibilities
  • Liaise with client executives regarding placement strategy for Financial Lines policies existing renewals and assist with the annual renewal administration and general insurance queries.
  • Lead and/or participate in new business initiatives & defensive tenders
  • Request and review underwriting information
  • Prepare and submit accurate market presentations and slips in consultation with the Client Executives
  • Highlight variances in market quotes to Client Executives
  • Analyse quotes and work with insurers to negotiate cover and premiums
  • Assist with the preparation of client reports for renewal, and specific projects as required
  • Produce and/or request Insurer documentation as per legislative and regulatory requirements
  • Act as direct point of contact within service team for day to day client insurance queries on certain accounts
  • Act as support and alternative point of contact to client executives who manage the client relationship
  • Develop strong working relations with carriers and or underwriters to create innovative approaches to unique client needs and provide cohesive client service.
  • Achieves a thorough understanding of changing insurance and risk market conditions and informs client teams, clients and carriers of major developments affecting various types of coverage.
  • Negotiate fees with clients and/or internal stakeholders and produce internal budget proposals

  • The right person will have experience in an account handling role, ideally with some knowledge or interest in the financial lines arena. You will have excellent communication skills with a natural ability to deal professionally with complex clients requiring a high degree of client service
  • Proven operational/client liaison experience within Insurance & or Financial Services
  • MUST understand the fundamentals of insurance
  • Experience of handling Financial Lines Insurances is advantageous
  • Strong IT skills including Word/Excel/PowerPoint
  • Dynamic with previous client facing experience preferred
  • Awareness of Clients' business, their business issues, insurance programmes and service plans
  • Experience of CRM and document management systems desirable
  • Highly numerate
  • Excellent communication and interpersonal skills

Interviews are taking place next week, don't miss out apply today!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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