2nd / 3rd Line IT Engineer - Sheffield

Cathcart Associates
Sheffield, UK
20 Jul 2019
25 Jul 2019
Contract Type
Full Time
2nd / 3rd Line IT Engineer - Sheffield

Cathcart Associates are helping a client in Sheffield find an IT Support Engineer on a permanent basis. I'm helping a forward- thinking IT provider who have had massive success in client growth over the past year, which has allowed them to invest heavily into their support team.

The organisation pride themselves on their friendly environment, the team are laid back with little hierarchy, so much so that the team regularly socialise with senior members of the business up to director level (always nice to have approachable management). They look after their employees and will be eager to help develop your career - so happy to fund industry certifications, training etc. It's an exciting time to join as they have also just been approved to be a cyber essentials assessor, so in addition to providing business critical support they are diversifying their services slightly and are currently putting staff through ethical hacking courses, so if you had an interest in security this role would be a great platform for growth.

The IT Engineer will join a 4-man team and be involved in supporting client's using the latest technology to get the job done quickly and proficiently. You will be working major client accounts logging over 50 calls in one day. As well as BAU support you will be involved in new project work from design through to implementation.

Key Skills & Experience

** Good verbal and written skills

** Office 365 administration

**Support and management of workstations, servers, hosting environments, cloud, backup systems

** Networks, TCP/IP, wireless, VPN's, Routers

** Windows Desktop 7,8 & 10

** Building and maintaining client relationships

** Exchange administration & Office 365

** Networking (Routers, Switches, Firewalls)

** Windows Server (2008, 2012, 2016)

** Active Directory - Group Policy


** funding towards training courses

** Working hours 9am - 5pm - Mon/ Fri

** must have a driving licence and access to a car

If you are keen and want to hear more about this opportunity to work in a close-knit team working with new technology, please apply or give Lewis at Cathcart Associates a call.

/ service desk / IT technician / Support specialist / IT Analyst / IT Support / helpdesk / first line / second line / ITIL /MCSA / CompTIA / Hardware Engineer / Software Support / Exchange / IT Infrastructure / 2nd Line / Sheffield / 3rd Line /

Similar jobs

Similar jobs