Concessions Director (B2B)

Recruiter
Carnival
Location
Southampton, UK
Salary
Competitive
Posted
28 Jul 2019
Closes
04 Aug 2019
Ref
1213629490
Sector
Retail
Contract Type
Permanent
Hours
Full Time
This is a significant opportunity to join our head office in Southampton as Concessions Director. Working within our Guest Services and Product Management department, this role is responsible for leading a team of experienced retail professionals at a time of rapid growth and innovation . This is a great opportunity for someone with previous experience of managing concession relationships to join our business in a leadership role.

Coming into this role you will be leading the shore-side team for our various onboard retail propositions including shops, photography outlets, spa and art galleries. In this unique onboard retail environment you will be responsible for overall management of B2B relationships and achieving growth through these partners to ensure we deliver the best product offerings onboard and to maximise the company's revenue and profit.

This is a diverse role, managing a broad range of third party suppliers and teams so your ability to communicate and influence at all levels will be key.

About You

Previous experience of managing and leading a multi-disciplinary concessions function is essential. You will be someone who understands the science of retail. Range plans, product placement and merchandising stock are all things you should be experienced in leading in. Understanding the customer needs, leading and driving innovation, new products and propositions will all be key to the success of this role.

Putting this knowledge into practice and helping us on our 3 year journey will help you become a specialist leader in the cruise retail industry.
  • Multi-discipline retail (concessions specific) experience gained in a leadership role
  • Experience of Third Party Contract Management and demonstrable understanding of legal terminology and basic contract principles
  • Experience of optimising net profits in one or more of the above commercial environments where the product range retailed has a variable net yield margin structure
  • Proven track record of project management skills.
  • Ability to read, analyse and interpret financial information
  • Understanding of the various marketing and media available for promoting the sale of goods to the relevant customer markets
  • Experienced at writing and delivering presentation materials to external parties

About Us

This position has been leveled at CUK 05.

One of our core organisational values is that we are 'better together' and that's why we're working hard to build a flexible and inclusive culture; where difference is respected and valued and where our people can be themselves. Inclusivity is at the heart of everything we do so we welcome applications from everyone. We do not discriminate on the basis of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage & civil partnership and pregnancy & maternity.

Carnival UK is the operating company for P&O Cruises & Cunard. We provide unforgettable holiday experiences and operate a winning culture to achieve standout success. Our Cunard ships have been defining sophisticated ocean travel for over 175 years. Our ships have always been The Most Famous Ocean Liners in the World. We continue our legacy of luxury ocean travel with our flagship Queen Mary 2, Queen Victoria and Queen Elizabeth, with Queen Mary 2 providing the only regularly scheduled transatlantic service between Southampton and New York. In 2022 our fourth Queen will join our Cunard fleet.

P&O Cruises has seven ships, including our flagship Britannia which joined our fleet in March 2015. Our two new ships, the largest in the UK market, will join the fleet in 2020 and 2022, meaning we can offer more experiences tailored to British tastes - combining genuine service, a sense of occasion and attention to detail, ensuring passengers have the holiday of a lifetime, every time.

It takes great passion and real dedication to maintain our position at the top. That's why extraordinary, passionate people are at the heart of our journey delivering the highest standards to our valued customers. With support to help you reach your potential, attractive company benefits and incredible employee offers on discounted cruises we want your career with us to be successful and fun. Join us on our journey, apply now.

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