Programme Delivery Manager

Recruiter
Capita Managed IT Solutions
Location
West Lutton, UK
Salary
Competitive
Posted
19 Jul 2019
Closes
22 Jul 2019
Ref
1213315711
Contract Type
Permanent
Hours
Full Time
Programme Delivery ManagerJob overviewVacancy ID:
60277 Work location
UK - England - Yorkshire Office location:
Leeds Position category:
Technology & Digital Shift:
Full Time Day Work pattern:
37.5 hours
Monday to Friday Business unit:
PCSE Employment type:
Permanent, Full Time Education required:
Not specified Vacancy closing date:
Jul 26
2019
Vacancy description

Become a Programme Delivery Manager with Capita Government Services specifically PCSE in Leeds or can choose Blackburn We are looking for a Programme Delivery Manager to manage the scoping and delivery of IT and Service Improvement projects to transform the way in which PCSE serves our customers and improve our business. Leading a team of project and programme managers and driving change across our IT & Operations via a matrix management structure, the role will be ultimately accountable for delivering the specified changes into 'business as usual' running. You will deliver the IT and Service Improvement elements of the overarching integrated plan for PCSE, ensuring that the scope aligns with the business requirements and strategic objectives. As well as manage relationships with internal and external customer stakeholders, ensuring that the projects prepare and execute a readiness strategy and plan to enable a successful release into production running. You will lead a team of 8-10 Project and Programme management resources, holding them accountable for delivering projects on time and identifying interventions to mitigate risks. A Senior Programme Delivery Manager oversees the wider PCSE Integrated Plan; you will work with the Senior Programme Delivery Manager to ensure resource contentions are addressed and that consistent standards are applied across the entire business. Reporting will be facilitated by the Programme Management Office. What you will do: Set objectives and manage the performance of a set of Project and Programme Management resources, to inspire and recognise excellent delivery.Lead review of key deliverables with client stakeholders and senior management decision-makers and coach more junior members of the team to develop and deploy these skills.Manage the projects in the IT and Service Improvement programme through a structured phased life-cycle to successful delivery to achieve the desired outcomes in 'business as usual' operations.Hold accountability for delivering the interventions required to achieve the IT & Service Improvement elements of the PCSE Integrated Plan, comprising technical and non-technical activities within PCSE and across partner delivery organisations.Develop a close understanding of the PCSE service in order to identify the next set of priority items to be delivered by the IT & Service Improvement team as part of the PCSE Integrated PlanReview the priority of pieces of work in the portfolio on a regular basis, in a routine and standardised manner, so that delivery resources are utilised in an optimal way in agreement with internal and external customer stakeholders (for example, so they are aligned to reducing the largest risk exposure areas or to the largest cost reduction exercise).Embed the delivery standards and controls, as outlined by the Senior Programme Delivery Manager, for excellent delivery of projects, managing risks, resources, deliverables and stakeholders to achieve the required business outcomes.Deliver specified client-funded change requests where required, to agreed quality standards and reporting progress to client and partner stakeholder governance forums.Work with the Senior Programme Delivery Manager and draw on the expertise of the project team to make informed decisions on resources, schedule, scope, risks and issues within parameters that are agreed with the rest of the programme and other business units.Forecast and report on use of resources and costs in the IT & Service Improvement programme on a regular (monthly)Interact at all levels of the organisation, communicating programme-related decisions outside the IT & Service Improvement team in Operations, Business Assurance, IT and Commercial.Independently plan team activities along with own work. Perform work without supervision and subject to infrequent review. Your experience will include:Proven Programme Management experienceExperience of managing business change and IT ProjectsAchieving full business improvement outcomes and realising the business benefits of IT-enabled business changeExperience of prioritising a portfolio of work according to a set of business benefit types and parametersManaging large and challenging client stakeholdersMatrix management of stakeholders across a range of disciplines (communications, IT, testing, data, PMO, finance)Experience of managing Project Managers and Programme Managers to set standards and inspire an excellent and consistent quality of deliveryOwning the governance and reporting to a client for a specific programmeManagement of professional analytical staffStrong customer facing skillsExcellent oral and written communication skillsStrong problem solving and analytical abilitiesStrong organisational, time management and leadership skillsAbout Capita Government Services- PCSE At Primary Care Support England (PCSE), part of Capita plc, we're committed to providing services that underpin the NHS in delivering high quality primary care services for patients. Whether it's managing supplies and market entry applications or moving medical records and processing payments, we deliver key administrative and payment support for GP's, dentists, pharmacies and opticians. Our vision is to create more modern, efficient, easy to use support services for the future - and we hope that you'll join us in achieving just that. Government Services PCSE are part of Capita Plc, the UK's leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers' needs, we've helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.What's in it for you? At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do. As well as a generous basic salary, we also give you holidays, company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts. You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. What we hope you will do next Help us find out more about you by completing our short application process - click apply now. We understand you might have some questions before taking the step to apply - you can contact Catherine at 07725619116 or at Catherine.gander@capita.co.uk for guidance.Where you will be working

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