Insurance Team Manager

Recruiter
Matt Burton Associates Ltd
Location
Manchester, UK
Salary
Competitive
Posted
19 Jul 2019
Closes
15 Aug 2019
Ref
1213026848
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
MBA are currently working in partnership with a leading Insurance organisation who are looking to on board a Team Manager for their office based in Sale, Manchester.

Previous experience working within Motor and Household insurance is essential for this role as the Team Leader will be responsible for supporting an existing team of advisors working within the Motor and Household insurance department.

Responsibilities;
  • To support all Managers in the delivery of agreed targets within the Department.
  • Conduct one to one's, appraisals and regular feedback on staff's performance.
  • Resolve complaints to the client's satisfaction.
  • Monitor call stats and feedback daily/weekly/monthly.
  • Maintain all internal processes and procedures.
  • Weekly report to senior management detailing performance and any issues.
  • Ensure an excellent standard of work.
  • Monitor the performance and development of each team member.

Qualifications/Experience;
  • Detailed understanding of insurance fundamentals
  • Understanding of the regulatory environment we work in
  • Minimum of Cert CII and/or NVQ in insurance is preferred though not essential

Please note, only candidates with the relevant insurance experience will be considered for this role. If you believe you have the skills to be successful in this role, please apply and a member of the Recruitment Team will contact you at their earliest opportunity.

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