IT Support / Technical Support / 1st & 2nd line support

Guildford Technology Accounts
Lewes, UK
27 Jul 2019
01 Aug 2019
Contract Type
Full Time
IT Support / Technical Support / 1st & 2nd line support sought by a prestigious business with offices in Sussex.

As the first point of call within IT you will be responsible for providing support to internal users, prioritising issues and escalating them where needed.
The purpose of this role is to provide IT Support, the post holder will perform a broad range of IT support (Windows technologies, PC support, software)

Specific Skills and abilities:

• Good Customer Service Skills, both written and face to face
• Knowledge on Active Directory
• Knowledge of Windows operating systems
• Knowledge of Microsoft Office Suite
• PC and Laptop support
• Quick learner and has a logical troubleshooting approach
• Experience in working to SLA's
• Good attention to detail

Benefits include company pension, flexitime and generous holiday allowance
Does this sound like the opportunity you're looking for? Please apply now with an up-to-date CV, and I will give you a call to discuss this further.

Reed Specialist Recruitment Limited is an employment agency and employment business

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