IT Systems and Support Manager - ISS - DV Cleared

Global Technology Solutions Ltd
Feltham, UK
19 Jul 2019
26 Jul 2019
Contract Type
Full Time
We have a fantastic new opportunity for an experienced IT Systems and Support Manager, to join a large IT organisation based in the Feltham offices. You will have operated within and ITIL environment.

You will be DV level security cleared currently, with the ability to transfer the ownership, as the work is based on an MOD site. There is an allowance for this.

The system manager is responsible for effective support and maintenance of system hardware and software and related infrastructure. The individual ensures that system hardware, operating systems, software systems and related peripherals are maintained to provide optimum availability and performance for users. The individual provides the first point of call for all system issues relating to the operating system or hardware related issues.

Detailed Job Description for the ISS Systems Manager
Expertise on ITIL foundation
Expert knowledge of platforms/technology
Maintain operating systems on servers and workstations
Maintain system availability to meet minimum availability requirements stated in the SRD.
Ensure data integrity and business continuity by implementing and managing a robust backup strategy. Also to ensure all servers and databases are appropriately backed up via a regular maintenance schedule.
Ensure system security is maintained in accordance with MOD policy, under the guidance of the site information officer (ISSO). This includes; applying OS patches and security upgrades on a regular basis.
Administer the creation and maintenance of system (servers / workstations) user accounts and privileges, once authorized by the Authorities site personnel.
The implementation and verification of all hardware and software upgrades (system and application) as supplied by the system vendor.
Carrying out system housekeeping duties, which includes performing backups, monitoring disk usage, adding new users and monitoring system performance.
Provide effective responses to all software and hardware problems. Carry out detailed technical investigation and troubleshooting to identify the actions required to resolve the problem within agreed timescales.
Incident Management

Essential Skills/Qualifications for the ISS Systems Manager
MS Windows 2012
MS Hyper V 2012
MS SCCM - Orchestrator
MacAfee EPO

If you have the DV Clearance, outlined skills and experience please apply now!

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