Technical Trainer

Recruiter
Capita
Location
Alton, UK
Salary
Competitive
Posted
26 Jul 2019
Closes
02 Aug 2019
Ref
1212483731
Sector
Education
Contract Type
Permanent
Hours
Full Time
Become a Technical Trainer with The Security Watchdog (part of Capita)

Location- Alton

Salary £30,000 -£35,000pa depending on experience

The hours typically 09:00 to 17:30, Monday to Friday.

On occasions flexibility to work additional hours will be required.

Occasional overseas travel may be required, but not on a regular basis.

Job Summary

Based in our Alton office, the role is accountable and responsible for the roll-out and training of our new bespoke internal system, whilst educating and demonstrating best practice of all existing systems.

This role would suit a graduate with a training background who can introduce new and innovative ways to train.

Responsibilities
  • Directly responsible for refreshing existing internal systems training and usability training
  • Ability to provide training, for external partner online tools
  • Rolling out future Volti4 (new internal system) training across operations
  • Supporting implementation of agile/lean mindset and methodology
  • Provide systems usability coaching to all front-line roles
  • Keeping system usability modules of induction up to date.
  • Forming usability best practice for systemsKey Experience Needed
  • Design and delivery of learning and development (L&D) initiatives
  • Understanding of different learning styles
  • Passionate about learning and facilitating
  • Delivery within a change department, preferably process and technology
  • Use of Agile-Lean approaches in delivery experience e.g. Kanban, Jira
  • Coaching and training experience on Agile-Lean approaches

Personal attributes
  • Technical training experience, or some exposure to training in this environment
  • Determined, highly proactive and self-motivated
  • Friendly, helpful and easy-going disposition
  • Ability to lead change through clear planning, communications and coaching with a commercial mindset
  • Self-confident, demonstrating a positive attitude always with a can-do attitude

About Capita and The Security Watchdog

Security Watchdog is the industry leader and subject matter expert in all areas of international pre employment screening, background checks, criminality checks and risk consultancy. Our mission is to develop world-class risk mitigation partnerships with a global client portfolio, underpinned by 'delight through excellence' customer service principles. We have an unrivalled range of pre employment screening solutions, offering background checks of every kind for all industries.

The Security Watchdog are part of Capita Plc, the UK's leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers' needs, we've helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.

What's in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.

As well as a generous basic salary, we also give you 23 day's holiday (rising to 27), company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you.

What we hope you will do next

Help us find out more about you by completing our short application process - [click apply now]. We understand you might have some questions before taking the step to apply - you can contact for guidance.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

| Become a Change Maker |

Capita Resourcing operates as an equal opportunities employer and we welcome applications from all suitably qualified candidates regardless of gender identity or gender expression, marital status, sexual orientation, pregnancy or maternity, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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