Technical Engineer

ID Management Systems
Cardiff, UK
24 Jul 2019
01 Aug 2019
Contract Type
Full Time
Who are we?

ID Management Systems is the UK's no. 1 supplier of ID cards and accessories, for 25 years we've been at the top of the ID Card industry supplying some of the country's biggest names with access and smart cards, card holders, printed lanyards, card printers and software.

Located on Cathedral Road, Cardiff backing on to Sophia Gardens.

We're a very close knit team operating in a friendly environment where the team really does come first so that we can provide the best possible service to our customers.

Technical Engineer - The Vacancy

We're currently searching for a IT engineer to join our team in August, not only to service ID card production equipment and provide customer service, but also to have the opportunity to build their skills as a programmer by building on our Information Management System and develop SQL skills in order to perform data queries directly on the database.

Key Responsibilities
  • (Required) Good problem solving/engineering skills.
  • (Desirable) 'Google-Fu', knowing where to look to find information when required.
  • Provide the best level of customer service for our customers in the realm of ID production equipment, RFID technology, and a range of ID production software.
  • Perform maintenance on ID production equipment, such as cleaning, and troubleshooting.
  • Proactively seek to develop your own knowledge on the ever-evolving technologies that exist in the smartcard industry.
  • Maintain internal IT requirements.
  • (Desirable) Perform SQL queries to fetch a multitude of data directly from our CRM database.
  • (Desirable) Develop our Information Management System (built In PHP) to fulfil the requirements of other areas of the business.
  • (Desirable) Own your own vehicle with a full driving license to allow you to drive to customer sites when required.

Being a highly specialised industry, the perfect candidate will be keen to learn and integrate themselves into the role to the best of their ability. Previous experience in RFID technologies is desirable, but any technical background will be considered.

  • Full time (9am - 5:30pm Monday to Friday)
  • Bank Holidays, Christmas Period as paid leave
  • Annual Pay Review
  • Pension Scheme
  • £16K - £21K per annum

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