Systems Support Engineer

Allstaff Recruitment
Maldon, UK
12 Jul 2019
26 Jul 2019
Contract Type
Full Time

Job Title: Systems Support Engineer - up to £50,000 + 10% bonus + car + overtime

Department: Regional Technical Support

Reporting to: Regional Technical Support Manager

Location: Based in Maldon.

Overall purpose of job: Forming part of our clienst Support Services infrastructure, this role is focused on providing support and services to end users and clients, as well as internal support to Projects and Engineering departments. Based predominantly within the Oil & Gas domain, but with a requirement to provide flexible support to a number of other Oil & Gas Business Units as required.

Main duties:
  • Attend customer's sites as directed to service, upgrade, and commission company equipment and systems, as well as providing emergency response support, ensuring continued serviceability and uptime of company equipment.
  • To provide specialist system support for a range of equipment including both legacy and current products.
  • To prepare all necessary paper work required prior to and post site visits, including Site Visit Report, Method Statements and Risk Assessment.
  • Provide follow up support services in the resolution of outstanding actions and issues, progressing resolutions to closeout.
  • To provide engineering input into new/existing projects using application and/or site knowledge to help progress project deliveries.
  • Plan, schedule, coordinate with external parties' project or support deliverables, including management of own and others time.

Job Requirements:
  • Degree, HND, HNC (or equivalent qualification and experience)
  • Knowledge of control and safety system applications, support and integration for the Oil & Gas, Petrochemical or pharmaceutical industries with on-shore and off-shore site experience.
  • Experience of control system applications throughout the project lifecycle from initial design concepts through to installation, commissioning and subsequent client support.
  • Software design and support experience of PLC/HMI or DCS based control systems. Application experience of third party systems integration would be an advantage: Siemens, GE Fanuc & Honeywell
  • Knowledge of communications protocols particularly of GE Fanuc, Cimplicity and InTools would be an advantage.
  • Hardware design and support experience relating to control system equipment PC's, PLC's (panels, control desks and control rooms) and integration of other manufacturers equipment.
  • Understanding of Control and Instrumentation installation specifications
  • Understanding of the requirements of Functional Safety Management to IEC 61508.
  • Demonstrable evidence of similar work performed to a competent standard.
  • To have a good understanding and awareness of the requirements for site safety, in relation to the Oil & Gas industry. Keeping up to date with safety requirements driven from both the Company and industry
  • Completion of the Off-shore survival course and any required safety course.
  • Computer literate, with experience of PC-based word-processing, spreadsheet and database programs.
  • Requirement to provide out of hours support to clients both UK and worldwide.
  • Certified medically fit for offshore work.
  • Holder of full UK Driving Licence.

This challenging role requires the individual to be proactive and flexible in their work pattern in order to meet the demands of the business and those of our clients, be available for extended periods of time away from the office environment, and have a willingness to be part of an integrated cross site support network providing client support to business and mission critical applications, around the clock.

**Thank you for your interest in this position, your application will now be reviewed by one of our qualified consultants. Due to the high volume of applications Allstaff Recruitment receive, it is with regret we are unable to respond to all candidates directly. However, if you do not hear from us within seven days, you have unfortunately been unsuccessful on this occasion.

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